PRIVACY POLICY
Last updated August 04, 2025
This Privacy Notice for
Rodrigo Barreto, registered freelancer (operating Mentorflow)
(doing business as
Mentorflow)
("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or
share ("process") your personal
information when you use our services ("Services"), including when you:
- Download and use
our mobile application
(Mentor Flow),
or any other application of ours that links to this
Privacy Notice
- Engage with us in other related ways, including any sales, marketing,
or events
Questions or concerns? Reading this Privacy Notice
will help you understand your privacy rights and choices. We are
responsible for making decisions about how your personal information is
processed. If you do not agree with our policies and practices, please
do not use our Services.
If you still have any questions or concerns, please contact us at
contact@mentorflow.eu.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can
find out more details about any of these topics by clicking the link
following each key point or by using our
table of contents below to find the section you are looking for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information
depending on how you interact with us and the Services, the choices you make,
and the products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information? Some
of the information may be considered
"special" or "sensitive"
in certain jurisdictions, for example your racial or ethnic origins, sexual
orientation, and religious beliefs.
We do not process sensitive personal
information.
Do we collect any information from third parties? We do not collect any information from
third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your consent.
We process your information only when we have a valid legal reason to do so.
Learn more about
how we process your information.
How do we keep your information safe?
We have adequate organizational
and technical processes and procedures in place to protect your personal information.
However, no electronic transmission over the internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other
unauthorized
third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about
how we keep your information safe.
What are your rights?
Depending on where you are located geographically, the applicable privacy law
may mean you have certain rights regarding your personal information. Learn
more about
your privacy rights.
How do you exercise your rights?
The easiest way to exercise your rights is by
visiting
https://mentorflow.eu/contact-us, or by contacting us. We will consider and
act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
9. CONTROLS FOR DO-NOT-TRACK FEATURES
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to
us when you
express an interest in obtaining information about us or our
products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You.
The personal information that we collect depends on the context of your
interactions with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include
the following:
Sensitive Information. We do not process sensitive
information.
Payment Data.
We may collect data necessary to process your payment if you choose to
make purchases, such as your payment instrument number, and the security
code associated with your payment instrument. All payment data is handled
and stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/en-dk/legal/privacy-center.
Application Data.
If you use our application(s), we also may collect the following
information if you choose to provide us with access or permission:
- Push Notifications.
We may request to send you push notifications regarding your account
or certain features of the application(s). If you wish to opt
out from receiving these types of communications, you may turn
them off in your device's settings.
This information is primarily needed to maintain the security
and operation of our application(s), for troubleshooting, and
for our internal analytics and reporting purposes.
All personal information that you provide to us must be
true, complete, and accurate, and you must notify us of any
changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud
prevention, and to comply with law.
We may also process your information for other purposes
with your
consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
- To deliver and facilitate delivery of services to the user.
We may process your information to provide you with the
requested service.
- To save or protect an individual's vital interest.
We may process your information when necessary to save or protect an individual’s
vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information
when we believe it is necessary and we have a valid legal reason (i.e.,
legal basis) to do so under applicable law, like with your consent, to comply
with laws, to provide you with services to enter into or
fulfill
our contractual obligations, to protect your rights, or to
fulfill
our legitimate business interests.
The General Data Protection Regulation (GDPR) and UK GDPR require us to
explain the valid legal bases we rely on in order to process your personal
information. As such, we may rely on the following legal bases to process
your personal information:
- Consent. We may process your information if you have
given us permission (i.e.,
consent) to use your personal information for a specific purpose. You can
withdraw your consent at any time. Learn more about
withdrawing your consent.
- Performance of a Contract.
We may process your personal information when we believe it is necessary to
fulfill
our contractual obligations to you, including providing our Services or at
your request prior to entering into a contract with you.
- Legal Obligations.
We may process your information where we believe it is necessary for compliance
with our legal obligations, such as to cooperate with a law enforcement body
or regulatory agency, exercise or defend our legal rights, or disclose your
information as evidence in litigation in which we are involved.
- Vital Interests.
We may process your information where we believe it is necessary to protect
your vital interests or the vital interests of a third party, such as situations
involving potential threats to the safety of any person.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short:
We may share information in specific situations described in this
section and/or with the following
third parties.
We may need to share your
personal information in the following situations:
- Business Transfers.
We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
- Business Partners.
We may share your information with our business partners to offer you
certain products, services, or promotions.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short:
We may use cookies and other tracking technologies to collect and
store your information.
We may use cookies and similar tracking technologies (like web beacons
and pixels) to gather information when you interact with our Services.
Some online tracking technologies help us maintain the security of our
Services, prevent crashes, fix bugs,
save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online
tracking technologies on our Services for analytics and advertising,
including to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned shopping cart
reminders (depending on your communication preferences). The third
parties and service providers use their technology to provide
advertising about products and services tailored to your interests which
may appear either on our Services or on other websites.
Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
fulfill
the purposes outlined in this Privacy Notice unless otherwise required by
law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this Privacy Notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your
personal information, we will either delete or
anonymize
such information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely
store your personal information and isolate it from any further processing
until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational
and technical security measures.
We have implemented appropriate and reasonable technical and
organizational
security measures designed to protect the security of any personal information
we process. However, despite our safeguards and efforts to secure your information,
no electronic transmission over the Internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Although we will do our best
to protect your personal information, transmission of personal information
to and from our Services is at your own risk. You should only access the
Services within a secure environment.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In
some regions, such as
the European Economic Area (EEA),
United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control
over your personal information. You may review, change, or terminate your account at any time,
depending on your country, province, or state of residence.
In some regions (like the EEA, UK,
and Switzerland), you have certain
rights under applicable data protection laws. These may include the
right (i) to request access and obtain a copy of your personal
information, (ii) to request rectification or erasure; (iii) to restrict
the processing of your personal information; (iv) if applicable, to data
portability; and (v) not to be subject to automated decision-making.
In certain circumstances, you may also have the right to object to the processing
of your personal information. You can make such a request by contacting us
by using the contact details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
below.
We will consider and act upon any request in accordance with applicable
data protection laws.
Withdrawing your consent:
If we are relying on your consent to process your personal information,
you have the right to withdraw your consent at any time. You can withdraw
your consent at any time by contacting us by using the contact details provided
in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
below.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor,
will it affect the processing of your personal information conducted in reliance
on lawful processing grounds other than consent.
Cookies and similar technologies:
Most Web browsers are set to accept cookies by default. If you prefer, you
can usually choose to set your browser to remove cookies and to reject cookies.
If you choose to remove cookies or reject cookies, this could affect certain
features or services of our Services.
If you have questions or comments about your privacy rights, you may
email us at
contact@mentorflow.eu.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or
setting you can activate to signal your privacy preference not to have
data about your online browsing activities monitored and collected. At
this stage, no uniform technology standard for
recognizing
and implementing DNT signals has been
finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a
standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of
this Privacy Notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated
version will be indicated by an updated
"Revised"
date at the top of this Privacy Notice. If we make material changes to this
Privacy Notice, we may notify you either by prominently posting a notice of
such changes or by directly sending you a notification. We encourage you to
review this Privacy Notice frequently to be informed of how we are protecting
your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may
email us at
contact@mentorflow.eu or
contact us by post at:
Rodrigo Barreto, registered freelancer (operating Mentor
Flow)
Rua Dr. Carlos Pires Felgueiras 98
Maia 4470-147
Portugal
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the
applicable laws of your country, you may
have the right to request access to the personal
information we collect from you, details about how
we have processed it, correct inaccuracies, or
delete your personal information. You may also have
the right to
withdraw your
consent to our processing of your personal
information. These rights may be limited in some
circumstances by applicable law. To request to
review, update, or delete your personal information,
please visit:
https://mentorflow.eu/contact-us. 
